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ENROLLMENT INSTRUCTIONS

How to enroll (health & welfare benefits)
When you are ready to enroll, you have two options:

  1. Enroll online. From the benefits home page, www.unitedfamilybenefits.com, click on Login
  2. Enroll by filling out:   Manual Enrollment Form  
  • Completed form must be signed and sent to benefit department.
    • Email totalbenefits@unitedtexas.com or fax to (806) 791-6341
  • If you are enrolling dependents under your medical, dental or vision coverage, after you enroll you must submit documentation verifying that your dependents are eligible for coverage under United plans. Download a Dependent Verification Requirements which lists the allowable documents you can submit to verify your dependent’s eligibility to be covered under United healthcare plans. If you cover a domestic partner, a declaration of common law marriage or an Affidavit of Domestic Partnership is required.
    Completed verification documents can be submitted with a cover page that includes your name, associate ID, last four digits of your SSN and daytime telephone number. You can:
    • Email the cover page and verification documents to totalbenefits@unitedtexas.com 
    •  Fax with cover page and verification documents to (806) 791-6341

After you have completed enrollment, be sure to print your confirmation for proof of enrollment.  If there is a discrepancy in your enrollment elections, a copy of your confirmation statement will be required.

Enrollment Questions? 
Email totalbenefits@unitedtexas.com or call the Team Member Benefits Department toll-free: (888) 791-0220.

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